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  1. Secret Spa
  2. My Bookings
  3. Booking Process

Booking Process

  • Can I buy a gift card?
  • Is anyone available for today?
  • Can I speak to my therapist?
  • InParlour Info
  • Complaints Procedure
  • Terms and Conditions
  • Do you have a first time discount code?
  • How do I pay for my booking?
  • Where is your salon?
  • Which boroughs of London do you cover?
  • What is the Secret Spa service fee for?
  • I haven’t received my physical gift card - what should I do?
  • My gift card has expired - can it be extended?
  • How much does a treatment cost?
  • Where are you based?
  • What happens when I make a booking request?
  • What is your cancellation policy?
  • Why is my booking not yet confirmed?
  • How do I add a payment card to my account?
  • Can I add an extra treatment to my existing booking?
  • Why has my booking been cancelled?
  • How long until I receive my refund?
  • Is there a minimum age for booking?
  • How do I redeem my gift card?
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